Boost Vendor Loyalty & Retention

Reward Your
Best Vendors

Create a tier-based loyalty program that rewards your most active vendors with discounts, perks, and referral credits. Increase retention and grow your marketplace organically.

4 Tier Levels
Referral Credits
Automatic Discounts
Fully Configurable
Increase Vendor Retention

Loyalty That Drives
Growth

Vendors who feel valued stay longer and book more. Our rewards system creates a win-win relationship that grows your marketplace organically.

40%
Higher Retention
25%
More Bookings
3x
Referral Growth
90%
Vendor Satisfaction

Four Tiers of
Recognition

Vendors progress through tiers based on their paid bookings. Each tier unlocks better rewards and exclusive perks.

Bronze

Starting tier

Bookings Required 0
Discount 0%

Welcome tier for new vendors

Silver

Active vendors

Bookings Required 5+
Discount 5%

Unlocks basic perks
POPULAR

Gold

Loyal vendors

Bookings Required 15+
Discount 10%

Featured Vendor Spotlight

Platinum

Elite vendors

Bookings Required 30+
Discount 15%

All perks + Marketing Shoutout
All tiers and thresholds are fully customizable
Referral Program

Turn Vendors Into
Ambassadors

Each vendor gets a unique referral code. When they refer new vendors who complete paid bookings, both parties earn credits they can use on future bookings.

Unique Referral Codes

Every vendor gets their own shareable referral code and link

Easy Social Sharing

One-click sharing to Facebook, Twitter, Email, and SMS

Automatic Credit Awards

Credits awarded when referred vendor completes their first paid booking

Your Referral Code
VENDOR2024
12
Referrals
$120
Earned
8
Converted
$10 per referral

Exclusive Perks for
Top Vendors

Beyond discounts, reward your best vendors with visibility and recognition that helps their business grow.

Featured Vendor Spotlight

Gold and Platinum vendors can be featured prominently on your marketplace homepage, driving more traffic to their profile.

  • Homepage feature placement
  • "Featured Vendor" badge on profile
  • Priority in search results
Unlocks at Gold Tier

Marketing Shoutout

Platinum vendors receive dedicated social media shoutouts and email newsletter features to boost their visibility.

  • Social media feature post
  • Email newsletter spotlight
  • Vendor success story highlight
Exclusive to Platinum
Complete Control

Fully Configurable
To Your Needs

Every aspect of the rewards program can be customized to match your marketplace's unique requirements.

Tier Configuration

Customize tier names, booking thresholds, and discount percentages to fit your business model.

  • Custom tier names
  • Adjustable thresholds
  • Flexible discount rates (0-50%)

Discount Scope

Choose which fees tier discounts apply to - space fees, add-ons, or both.

  • Space booking fees
  • Add-on purchases
  • Granular control

Referral Settings

Set credit amounts, redemption rules, and what referred credits can be used for.

  • Custom credit amounts
  • Credit usage scope
  • Automatic or manual awards
Enable or disable the entire program with one click

Beautiful Vendor
Dashboard

Vendors get a dedicated rewards dashboard showing their progress, referrals, and available credits.

Your Rewards

Track your progress and earn more

Gold Member
18 / 30
bookings to Platinum
10%
current discount
$45.00
Credit Balance
7
Successful Referrals
$120
Total Savings
12 spots to next tier!
Credits auto-apply at checkout

Simple Setup,
Powerful Results

Get your rewards program running in minutes, not days

1

Enable Program

Turn on rewards with a single toggle in your admin panel

2

Configure Tiers

Set thresholds, discounts, and perks for each tier level

3

Set Referrals

Define credit amounts and redemption rules

4

Watch Growth

Vendors automatically earn rewards as they book

Frequently Asked Questions

Everything you need to know about the Vendor Rewards System

How do vendors progress through tiers?

Vendors automatically progress through tiers based on their total number of paid bookings. When a booking is marked as paid, it counts toward their tier progress. Tier status is recalculated automatically after each booking.

When are referral credits awarded?

Referral credits are awarded when a referred vendor completes their first paid booking. This ensures that credits are only given for genuine, converting referrals - not just sign-ups.

Can vendors lose their tier status?

By default, tier status is based on lifetime bookings and doesn't decrease. However, you can configure your program to require minimum activity to maintain status if desired.

Are discounts applied automatically?

Yes! Tier discounts are automatically applied at checkout based on the vendor's current tier. Credits can also be set to auto-apply or vendors can choose to save them for later.

Can I customize the tier names and thresholds?

Absolutely! You can rename tiers (e.g., "Rookie" instead of "Bronze"), adjust the booking thresholds, set custom discount percentages (0-50%), and enable or disable individual perks for each tier.

Is the rewards program optional?

Yes, the entire rewards program is optional and can be enabled or disabled at any time. You can also enable just tier rewards, just referrals, or both together.

Ready to Reward Your Vendors?

Start building loyalty and growing your marketplace with vendor rewards

No credit card required • 14-day free trial • Cancel anytime

4
Tier Levels
50%
Max Discount
100%
Customizable
0
Extra Fees